Roofing questions?
Find your answers.

You can enquire about new roofs, roof repairs, flat roofing, emergency roof repairs, chimney repairs, leadwork and flashing, guttering and roof inspections. We can discuss which service best fits your property.

Use our contact page to describe the work, include your postcode and provide photographs taken safely from the ground if available. We'll discuss the next steps and whether an assessment is required.

Our website includes services for pitched and flat roofing. The suitability and availability of work on your particular roof can be confirmed when you enquire.

Timescales depend on the fault, access, weather, materials and the extent of the work. An estimate can be discussed once the issue has been assessed.

Keep away from unsafe areas and electrical hazards. Move belongings only where safe, avoid climbing onto the roof, and contact a roofing professional. If there is immediate danger, move to safety and contact emergency services.

Emergency attendance and response times depend on availability and must be confirmed directly. Same-day or 24-hour attendance is not guaranteed.

In many cases individual damaged tiles or slates may be replaceable, but the condition of surrounding materials and the underlying roof must be considered.

Potential causes include defective flashing, mortar joints, adjacent tiles or other roof details. An inspection is usually needed to identify the source.

Common systems include felt, EPDM rubber and GRP fibreglass. Suitability depends on roof design, existing condition, drainage and other factors.

Leadwork may require repair or replacement if it is split, displaced, worn or incorrectly fitted. An assessment can establish the appropriate approach.

Overflowing or damaged gutters can contribute to water-related issues around rooflines and walls. Cleaning, repair or replacement may be appropriate depending on the condition.

No. High-pressure washing can damage some roofing materials. Roof cleaning should use a method suitable for the roof and its condition; do not assume jet washing is appropriate.

We welcome enquiries from Brighton, Hastings and surrounding Sussex towns including Hove, Lewes, Peacehaven, Battle, Rye and Bexhill-on-Sea. Please provide your postcode so coverage and availability can be confirmed.

Yes. Photographs taken safely from the ground can help explain the issue. Do not use ladders or access the roof to take pictures.

Please confirm any inspection charges or quotation arrangements directly when contacting the company. We do not publish a blanket guarantee that every visit is free.

Any warranty or guarantee depends on the agreed work and terms provided by the company. Ask for the relevant details in writing before proceeding.